Bill
SB 790
Relating to the procedure for resolving certain customer complaints before the Public Utility Commission of Texas.
89th Legislature (2025)
Introduced by Carol Alvarado and 3 co-sponsors
SB 790 establishes new complaint resolution procedures for Texas utility customers before formal Public Utility Commission review, effective September 1, 2025.
Effective on 9/1/25
#grievanceprocedures(s0121)
#publicutilitycommission(v0023)
#utilities--general(i0830)
#utilities--water&sewer(i0002)
#water&sewerservice(s0443)