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HB 25-1291

Transportation Network Company Consumer Protection

2025 Regular Session Introduced by Jennifer Bacon and 58 co-sponsors

HB 25-1291 aimed to strengthen rider safety, fare transparency, driver vetting, insurance, and accessibility protections for Transportation Network Companies.

Governor Vetoed
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Bill Summary · HB 25-1291

HB 25‑1291 — Transportation Network Company Consumer Protection

Status: Governor vetoed (Veto date: 2025-05-23)
Introduced: 2025‑02‑28

Summary (purpose)

HB 25‑1291, titled "Transportation Network Company Consumer Protection," was legislation intended to strengthen consumer protections related to Transportation Network Companies (TNCs) — commonly rideshare platforms such as Uber and Lyft. The bill’s apparent goal was to create or clarify rules covering rider safety, fare transparency, driver vetting and due process, insurance/financial responsibility, accessibility, complaint handling, and enforcement mechanisms.

Note: the full bill text was not provided with the materials you supplied. The sections below combine the known procedural record with a summary of the bill’s likely focus and typical provisions such bills contain. For a definitive description, consult the bill text on the Colorado General Assembly website.

Legislative history (key steps)

  • Introduced in House, assigned to Business Affairs & Labor: 2025‑02‑28
  • Passed House (third reading): 2025‑04‑16 (with amendments earlier)
  • Considered and amended in Senate (Business, Labor & Technology committee and Senate of the Whole), passed Senate with amendments: 2025‑05‑07
  • House concurred with Senate amendments and repassed: 2025‑05‑07
  • Sent to Governor: 2025‑05‑13
  • Governor vetoed the bill: 2025‑05‑23

Primary sponsors: Jenny Willford, Meg Froelich, Jessie Danielson, Faith Winter (and a long list of cosponsors across the House).

Key provisions (themes the bill likely addressed)

Because the bill text was not provided, the following items summarize the types of consumer protections commonly included in TNC consumer protection bills and are likely reflected in HB 25‑1291 based on the bill title and legislative posture:

  • Rider safety and transparency

    • Requirements for in‑app display of driver/vehicle identification.
    • Panic button or emergency assistance features and procedures.
    • Mandated reporting and rapid response for incidents (assaults, crashes).

  • Driver vetting and oversight

    • Criminal background checks and periodic rechecks for drivers.
    • Minimum driver training or standards (e.g., for disability accommodations).

  • Insurance and financial responsibility

    • Minimum insurance coverage levels for drivers while logged into the app or transporting riders.
    • Clarity about when platform policies vs. driver policies apply to claims.

  • Fare and fee transparency

    • Clear pre‑ride fare estimates, disclosure of surge pricing or cancellation fees.
    • Rules on refunds or credits for driver cancellations, excessively long waits, or significant detours.

  • Due process for drivers

    • Notification requirements and an appeals or review process before deactivation or termination of driver accounts.

  • Accessibility and nondiscrimination

    • Requirements to transport riders with service animals and mobility devices; training for drivers on disability accommodations.
    • Possible obligations for platforms to provide wheelchair‑accessible vehicle options or coordinate alternatives.

  • Complaint handling and enforcement

    • Requirements to maintain records, provide complaint processes, and cooperate with state regulators.
    • Civil penalties or referral to enforcement agencies for violations.

  • Data privacy and record retention

    • Limits or rules on retention and sharing of trip data, location, and personally identifiable information.

Who would be affected

  • Riders: changes in safety, transparency, complaint remedies, and accessibility.
  • Drivers: background-check, insurance, due-process, and training obligations; potential impacts on earning and account status.
  • TNC platforms: compliance costs (insurance, tech changes, reporting), operational changes, and potential liabilities.
  • Insurers: potential shifts in claims and coverage requirements.
  • State/local regulators and consumer advocates: enforcement and oversight responsibilities.

Procedural/next steps and context

  • The bill successfully passed both chambers but was vetoed by the Governor on 2025‑05‑23. Unless the legislature moves to override the veto (requires the constitutionally specified supermajority), the veto ends the bill’s enactment for this session.
  • To review the exact statutory changes and precise language, consult the official bill text and legislative digest posted by the Colorado General Assembly (search HB25‑1291). If you’d like, I can retrieve and summarize the full bill text and the Governor’s veto message.

Compiled from official sources — confirm details with the bill’s official record.

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