State agencies: complaints: demographic data.
Overview: AB 935 - State agencies: complaints: demographic data.Purpose and Intent: The bill requires California state agencies to collect and report demographic data on complaints
Overview: AB 935 - State agencies: complaints: demographic data.Purpose and Intent: The bill requires California state agencies to collect and report demographic data on complaints
Overview: AB 935 - State agencies: complaints: demographic data.
Purpose and Intent: The bill requires California state agencies to collect and report demographic data on complaints received from the public, with the goal of improving transparency and identifying potential disparities in how complaints are handled.
Key Provisions:
- Mandates that all state agencies establish a process to collect demographic information from individuals filing complaints, including race, ethnicity, gender, age, and disability status
- Requires agencies to analyze the demographic data and include it in their annual reports to the legislature
- Directs the Department of Fair Employment and Housing to develop standardized demographic data collection and reporting guidelines for state agencies
Affected Parties and Impacts:
- California residents filing complaints with state agencies will be asked to provide demographic information, which may raise privacy concerns
- State agencies will need to update their complaint handling processes and information systems to comply with the new data collection and reporting requirements
Procedural and Timeline Considerations:
- The bill was signed into law by the Governor and took effect on January 1, 2026
- State agencies have until July 1, 2026 to implement the new demographic data collection and reporting procedures
Compiled from official sources — confirm details with the bill’s official record.
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