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Bill

A 5238

Requires Division of Developmental Disabilities to create and distribute satisfaction survey.

2024-2025 Regular Session Introduced by Linda Carter and 2 co-sponsors

New Jersey requires its developmental disabilities agency to create and distribute satisfaction surveys to service recipients and families to assess program quality and accountability.

Introduced in the Assembly, Referred to Assembly Aging and Human Services Committee
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Bill Summary · A 5238

Legislative bill overview

A 5238 mandates that New Jersey's Division of Developmental Disabilities (DDD) create, administer, and distribute satisfaction surveys to individuals receiving services and their families. The bill requires the collection of feedback on service quality and recipient experience across the state's developmental disabilities program.

Why is this important

Satisfaction surveys provide data-driven insights into whether services are meeting the needs of vulnerable populations—people with developmental disabilities who depend on state support. The results could inform policy improvements, identify systemic problems, and ensure accountability in how public resources are being used within the DDD system.

Potential points of contention

  • Implementation costs and timeline: Creating and distributing comprehensive surveys statewide requires resources; the bill doesn't specify funding, implementation deadlines, or survey methodology standards
  • Survey design and validity: Questions about who designs the surveys, how they ensure meaningful feedback from individuals with varying communication abilities, and whether results will be independently analyzed or subject to departmental interpretation
  • Action on findings: The bill doesn't specify what the DDD must do with survey results—whether poor satisfaction scores trigger mandatory changes, reviews, or just documentation

Compiled from official sources — confirm details with the bill’s official record.

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