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Bill

SB 1309

Relating to the frequency of the notice provided to a retail electric customer by certain electric utilities.

89th Legislature (2025) Introduced by Carol Alvarado and 1 co-sponsor

Texas bill adjusts how often electric utilities must notify retail customers about billing and services, affecting consumer awareness of charges and payment deadlines.

Referred to Business & Commerce
#disasterpreparedness&relief(i0211) #utilities--electric(i0831) #utilities--general(i0830)
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Bill Summary · SB 1309

Legislative bill overview

SB 1309 modifies how often certain Texas electric utilities must notify retail customers about their billing and service. The bill adjusts the frequency requirements for notices that utilities are currently required to send, potentially reducing or altering the notification schedule. The specific changes to notice frequency will be determined by the bill's detailed provisions once it advances through committee review.

Why is this important

Utility notification requirements directly affect customer awareness of their bills, rate changes, and service options. Altering notice frequency impacts how quickly customers can respond to billing issues, compare service plans, or take action on disconnection warnings. This touches millions of Texans' household budgets and access to essential services.

Potential points of contention

  • Consumer protection vs. administrative burden: Reducing notice frequency could lower utility costs but may disadvantage customers who rely on regular reminders to pay bills or understand charges
  • Digital divide concerns: Utilities may shift to electronic notices, potentially excluding customers without reliable internet access or digital literacy
  • Rate transparency: Changes to billing notice requirements could affect customer ability to detect unauthorized charges or understand complex rate structures, particularly in deregulated Texas markets

Compiled from official sources — confirm details with the bill’s official record.

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