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HF 3243

Paid leave call center required to be fully operational on January 1, 2026.

2025-2026 Regular Session Introduced by Patti Anderson and 1 co-sponsor

Requires a state-funded paid leave call center to be fully operational by Jan 1, 2026, delivering info and assistance to workers and employers on paid leave.

Introduction and first reading, referred to Workforce, Labor, and Economic Development Finance and Policy
#employmentandeconomicdevelopmentdepartment #governmentaloperations-state #labor #employment #andlaborandindustrydepartment
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WeVote Research Nonpartisan
Bill Summary · HF 3243

Summary of HF 3243 (Paid leave call center required to be fully operational on January 1, 2026)

Basic bill information

  • Bill number: HF 3243
  • Title: Paid leave call center required to be fully operational on January 1, 2026
  • Status: Introduction and first reading; referred to the Committee on Workforce, Labor, and Economic Development Finance and Policy
  • Introduced: April 25, 2025
  • Companion: SF 3436

Purpose and intent (as indicated by the title)

  • The title indicates a mandate that Minnesota establish and have a paid leave call center fully operational by January 1, 2026. The bill appears aimed at ensuring accessible, centralized assistance for individuals and employers related to the state’s paid leave program or paid leave functions administered by state agencies.

What the bill would do (key provisions and changes)

  • Based on the title and committee assignment, HF 3243 would likely:

    • Require the establishment or operation of a state-funded paid leave call center.
    • Set a deadline for the center to be “fully operational” by January 1, 2026.
    • Impose responsibilities on the relevant state agencies to plan, staff, fund, and run the call center.

  • Specific provisions (e.g., funding source, staffing levels, hours of operation, languages served, accessibility standards, data privacy, performance metrics, reporting requirements, penalties for noncompliance) are not provided in the summary materials available here. The bill’s text would detail these elements.

Agencies and entities likely affected

  • The subject areas suggest involvement by:
    • Employment and Economic Development Department (DEED)
    • Government Operations-State
    • Labor and Industry Department
  • Other state entities involved in paid leave administration could also be affected if the call center interfaces with existing program(s) or departments.

Who would be affected

  • State agencies: Responsible for implementing and operating the call center; potential budgetary and administrative adjustments.
  • Employers and workers: Beneficiaries and users of the call center for information, guidance, and assistance related to paid leave processes, eligibility, and claims (assuming a paid leave program exists or is being administered).
  • Vendors/contractors: Could be engaged in staffing or technology services if the center is operated via contracted support.

Procedural and timeline considerations

  • Current stage: Introduction and first reading; referred to Workforce, Labor, and Economic Development Finance and Policy.
  • Next steps: Committee hearings and amendments, potential floor vote in the House, possible transmission to the Senate (and companion SF 3436) for consideration, and eventual conference committee if needed. If enacted, the 2026 deadline would require timely implementation.

Observations and cautions

  • The summary above reflects the bill’s title and status. The actual text will specify exact requirements, funding mechanisms, compliance expectations, and enforcement provisions. For a precise understanding, review HF 3243’s full language and any accompanying fiscal notes or committee materials.
  • The companion SF 3436 may contain parallel or differing provisions; comparing the two bills will clarify scope and intent.

Compiled from official sources — confirm details with the bill’s official record.

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