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SB 1940

MOBILE HOME PARK-OMBUD

104th Regular Session Introduced by Laura Murphy

Creates an Office of the Mobile and Manufactured Home Ombudsperson within the Illinois Department of Public Health to provide education, guidance, and nonjudicial dispute resolutio

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Bill Summary · SB 1940

Summary — SB 1940: Mobile and Manufactured Home Ombudsperson Act

Status: Enacted (signed by Governor 6/20/2025; effective 9/1/2025)
Introduced: 2/6/2025 by Sen. Laura M. Murphy
Companion: HB 3395

Purpose

Creates an Office of the Mobile and Manufactured Home Ombudsperson within the Illinois Department of Public Health to provide education, outreach, complaint-handling guidance, and non‑judicial dispute-resolution support for issues arising in mobile and manufactured home parks.

Applicability

Applies to mobile and manufactured home parks governed by the Mobile Home Park Act and the Mobile Home Landlord and Tenant Rights Act.

Key Definitions (selected)

  • Manufactured/mobile home: factory‑assembled dwelling designed for permanent habitation (explicit size/transport definitions included).
  • Mobile home park: land containing sites with utilities for 5 or more independent mobile homes for permanent habitation.
  • Resident, owner, managing agent, site, Department (Dept. of Public Health) are defined in the Act.

Major Provisions

  • Office creation: Establishes the Office of the Mobile and Manufactured Home Ombudsperson within the Department of Public Health and requires the Department to appoint an Ombudsperson and necessary staff.
  • Training and education: By July 1, 2026, the Ombudsperson must begin offering training, outreach, and educational materials (and may offer courses) for residents, park owners, managers, applicants/licensees, and other interested parties on park operation/management and relevant state laws (Mobile Home Park Act, Mobile Home Landlord and Tenant Rights Act, Abandoned Mobile Home Act, Illinois Mobile Home Tiedown Act).
  • Complaint resolution policies: Requires establishment of a written policy and dispute-resolution process for resolving resident complaints and disputes between park owners and residents (Section 30; full text partially truncated in source).
  • Information access: The Office must maintain relevant statutes/rules, non‑judicial dispute resolution information, a description of services, and contact information on the Department website. The Office may also provide a statewide toll‑free phone number and make information available during business hours.
  • Limits on authority: The Ombudsperson and Office do not have jurisdiction over discrimination matters properly before the Illinois Human Rights Act processes, local anti‑discrimination bodies, or federal agencies. Advice and information provided are nonbinding and not subject to the Illinois Administrative Procedure Act.

Who Is Affected

  • Mobile and manufactured home residents (tenants) and site owners
  • Mobile home park owners, managing agents, and park staff
  • Department of Public Health (responsible for staffing and oversight)
  • Local dispute resolution providers (may be referenced/linked)

Timeline / Procedural Notes

  • Enacted and signed: 6/20/2025; effective date: 9/1/2025.
  • Training and active offering of educational programs to begin by 7/1/2026 per the Act.

Potential Impact

  • Centralizes information and outreach on rights, obligations, and best practices for parks and residents.
  • Provides a consistent resource for complaint intake guidance and non‑judicial dispute resolution referrals, which may reduce confusion and potentially lower contested enforcement cases.
  • Does not create new enforcement powers or alter statutory remedies; Ombudsperson’s guidance is advisory and cannot adjudicate discrimination claims.

If you want, I can (1) extract and summarize the full text of Section 30 (written complaint policy) if you provide it, or (2) prepare a short fact sheet targeted to park residents explaining how to use the new Office.

Compiled from official sources — confirm details with the bill’s official record.

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