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HB 194

Consumer Protection - Retail Sales - Payment or Reimbursement of Shipping Costs

2025 Regular Session Introduced by Frank Conaway

Maryland requires retailers to disclose or absorb shipping costs before purchase completion to prevent surprise checkout fees and protect consumer transparency.

Hearing 3/19 at 1:00 p.m.
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Bill Summary · HB 194

Legislative bill overview

HB 194 requires retailers in Maryland to either absorb shipping costs or clearly disclose them to consumers before purchase completion. The bill aims to prevent surprise charges and hidden fees in the checkout process, establishing consumer protection standards for online and mail-order sales.

Why is this important

Hidden or undisclosed shipping fees are a common consumer complaint that can significantly increase final purchase prices without transparency. This bill directly addresses deceptive retail practices by mandating upfront disclosure, which affects both consumer trust in e-commerce and retailer business practices across Maryland.

Potential points of contention

  • Retailer compliance costs: Small businesses and online sellers argue that absorbing shipping or redesigning checkout systems creates operational burdens and reduces profit margins
  • Competitive disadvantage: Maryland retailers may face higher costs than out-of-state competitors not subject to these requirements, potentially driving consumers to purchase elsewhere
  • Definition ambiguity: The bill may need clarification on what constitutes adequate "disclosure" and whether specialty shipping (expedited, international) falls under the same rules
  • E-commerce logistics: Variable shipping costs based on location, weight, and carrier rates could complicate compliance and pricing strategies

Compiled from official sources — confirm details with the bill’s official record.

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