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H 3468

An Act relative to utility bills

194th Legislature (2025-2026) Introduced by Rob Consalvo and 1 co-sponsor

Requires water, electric, gas, and other consumer bills to prominently list all discounts for seniors, veterans, or persons with disabilities, boosting access to savings.

Accompanied a study order, see H5323
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Bill Summary · H 3468

Summary: H 3468 – An Act Relative to Utility Bills

Quick facts

  • Bill number: House Bill 3468 (H 3468)
  • Title: An Act relative to utility bills
  • Sponsor: Rep. Rob Consalvo (and Rep. Steven George Xiarhos)
  • Introduced: February 27, 2025
  • Committee: Telecommunications, Utilities and Energy
  • Status: Reporting date extended to Wednesday, December 3, 2025
  • Hearing: Scheduled for June 4, 2025 (1:00 PM–5:00 PM in A-2)
  • Related bill: HD 1961 (replaces)

Purpose and intent

The bill requires utility billers to prominently list all billing discounts available to seniors, veterans, or persons with disabilities on their customer bills. The aim is to improve consumer awareness of discounts and reduce barriers to accessing savings on utility services.

Key provisions

1) Water bills (Chapter 165)
- Inserted Section 11F (new): Any city, town, district, or water supplier must include on every water bill a list of all billing discounts available to seniors, veterans, or persons with disabilities.

2) Electric and gas bills (Chapter 164)
- Amended Section 1D: All electric and gas bills sent to retail customers must include a list of all billing discounts available to seniors, veterans, or persons with disabilities.

3) General consumer bills (Chapter 25C)
- Added Section 10 (new): All bills for services provided to consumers by companies supervised by the department must include a list of all billing discounts available to seniors, veterans, or persons with disabilities.

Affected entities

  • Water suppliers (cities, towns, districts, or water companies)
  • Electric and natural-gas utilities
  • Companies under the supervision of the specified state department (as referenced in Section 10)

Implementation and timeline considerations

  • The bill does not specify a separate effective date; the requirements would take effect upon enactment and implementation by the relevant issuers.
  • Legislative actions indicate ongoing consideration, including a hearing set for June 4, 2025, and an extension of the reporting date to December 3, 2025, reflecting procedural timing in the 2025-2026 session.

Potential impact

  • Consumers, particularly seniors, veterans, and persons with disabilities, may more readily see and access discounts, potentially increasing utilization of available savings.
  • Utilities and billing systems will need to update bill formats to consistently display discount information.
  • Administrative responsibility would lie with the relevant utility regulators and departments to define the scope of “billing discounts” and ensure compliance.

Notes

  • The companion or related House docket HD 1961 is noted as replacing this version.
  • The bill references “discounts” without enumerating them; further definitional detail may emerge in committee discussion or subsequent amendments.

Compiled from official sources — confirm details with the bill’s official record.

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