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H 438

An Act relative to telemarketer disclosures

194th Legislature (2025-2026) Introduced by Paul McMurtry

Massachusetts bill requiring telemarketers to disclose company information and call purposes to enhance consumer transparency and reduce fraudulent solicitation calls.

Read second and ordered to a third reading
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Bill Summary · H 438

Legislative bill overview

H 438 requires telemarketers operating in Massachusetts to disclose specific information to consumers before or during sales calls, likely including the company name, purpose of the call, and contact information. The bill aims to enhance transparency in telemarketing practices and give consumers better information to make informed decisions about engaging with solicitors.

Why is this important

Telemarketing remains a significant source of consumer complaints, with many people receiving unwanted calls with unclear purposes. Enhanced disclosure requirements can help consumers identify legitimate versus fraudulent callers, reduce confusion, and provide clearer grounds for enforcement against non-compliant telemarketers. This directly affects quality of life for Massachusetts residents who receive frequent solicitation calls.

Potential points of contention

  • Business burden: Telemarketing companies may argue that expanded disclosure requirements increase operational costs and administrative complexity, potentially affecting smaller telemarketing firms disproportionately
  • Definition scope: Unclear what entities qualify as "telemarketers" under the bill—whether it covers charities, political campaigns, surveys, or only commercial sales calls—which could affect legislative intent
  • Enforcement mechanisms: The bill's success depends on adequate enforcement resources; without clear penalties or enforcement provisions, compliance may be inconsistent

Compiled from official sources — confirm details with the bill’s official record.

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