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HD 110

An Act relative to public accommodations for individuals with verbal communication impairments

194th Legislature (2025-2026) Introduced by David LeBoeuf

Massachusetts bill requiring public accommodations to provide accessible communication methods for individuals with verbal communication impairments, ensuring equal service access.

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Bill Summary · HD 110

Legislative bill overview

HD 110 requires public accommodations in Massachusetts to provide accessible communication methods for individuals with verbal communication impairments, such as speech disabilities or autism spectrum disorder. The bill mandates that businesses, government facilities, and other public spaces accommodate alternative communication tools like augmentative and alternative communication (AAC) devices, written communication options, and other assistive methods.

Why is this important

Individuals with verbal communication impairments currently face significant barriers accessing services, emergency assistance, healthcare, and civic participation when establishments lack proper accommodation infrastructure. This legislation addresses a disability rights gap by legally requiring equal access to public services, similar to existing accommodations for mobility or hearing impairments.

Potential points of contention

  • Implementation costs: Unclear which entities bear expenses for training staff and installing communication technology infrastructure across thousands of businesses
  • Specificity and compliance measures: Bill may lack detailed standards defining what constitutes adequate accommodation or enforcement mechanisms for non-compliance
  • Scope ambiguity: Potential disagreement over which businesses/facilities qualify as "public accommodations" and whether all must comply equally

Compiled from official sources — confirm details with the bill’s official record.

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