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H 3387

An Act relative to expedited referrals by legislators

194th Legislature (2025-2026) Introduced by Paul McMurtry

Establishes formal expedited referral process allowing Massachusetts legislators to fast-track constituent cases to state agencies for priority resolution.

Hearing scheduled for 07/22/2025 from 10:00 AM-01:00 PM in A-1
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Bill Summary · H 3387

Legislative bill overview

H 3387 establishes a streamlined process for Massachusetts legislators to refer constituent cases to state agencies for expedited review and resolution. The bill aims to reduce bureaucratic delays when constituents encounter problems with state services or regulations by creating a formal, prioritized referral mechanism that agencies must acknowledge and act upon within specified timeframes.

Why is this important

Constituent services are a core legislative function, and expedited referral procedures can significantly improve government responsiveness to citizens facing administrative obstacles. The bill formalizes what many legislators informally do already, potentially creating accountability standards and ensuring equitable treatment across different legislative districts.

Potential points of contention

  • Fairness concerns: Critics may argue that creating expedited pathways for legislator-referred cases creates a two-tiered system where connected constituents receive faster service than others, undermining equal treatment principles
  • Agency burden: State agencies may resist formal requirements to prioritize legislator referrals, arguing it diverts resources from standard processes and could overwhelm certain departments
  • Scope and enforcement: Ambiguity about which cases qualify for expedited review and what penalties agencies face for non-compliance could limit the bill's practical effectiveness

Compiled from official sources — confirm details with the bill’s official record.

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