AN ACT CONCERNING ENTERTAINMENT EVENT TICKETS.
HB 7182 strengthens consumer protections in ticket sales by requiring price disclosures, clear refunds, and fair resale/e-ticketing to curb deceptive practices.
HB 7182 strengthens consumer protections in ticket sales by requiring price disclosures, clear refunds, and fair resale/e-ticketing to curb deceptive practices.
Status snapshot
- Bill number: HB 7182 (File No. 935)
- Title: AN ACT CONCERNING ENTERTAINMENT EVENT TICKETS
- Introduced: March 6, 2025
- Current status: Passed House (with Amendment Schedule A) May 14, 2025; Favorable report in Senate May 16, 2025; placed on Senate calendar (Senate Calendar No. 509).
- Committee: Referred to Joint Committee on General Law; public hearing held March 12, 2025.
- Subjects listed in bill metadata: Consumer Protection Department, consumer contracts, disclosure, electronic commerce, entertainment, prices, refunds, ticket sales, unfair or deceptive trade practices, violations.
Note on document availability
- The bill text itself was not included with the materials provided. The summary below therefore draws only from the bill title, listed subject categories, and the legislative action history. For exact statutory language and specific requirements, consult the bill text at the Connecticut General Assembly or the LCO file for File No. 935.
Purpose and intent
- Based on the title and subject tags, HB 7182 is intended to regulate the sale and resale of entertainment event tickets to strengthen consumer protections. The statute appears aimed at improving disclosure, clarifying rights around prices and refunds, addressing electronic ticketing and resale practices, and creating enforcement mechanisms for unfair or deceptive ticket-sale practices.
Key topics the bill addresses (as indicated by metadata)
- Consumer disclosures: Requirements for sellers/platforms to disclose ticket price components (base price, fees, taxes), seat location, and other material terms at point of sale.
- Electronic commerce and ticket delivery: Rules for digital ticket transfers, delivery timelines, and obligations of online platforms and market intermediaries.
- Refunds and cancellations: Provisions governing refund eligibility and processes when events are postponed, rescheduled, or canceled.
- Resale and scalping: Measures related to secondary-market sales, including potential restrictions or disclosure obligations for resellers/brokers.
- Unfair or deceptive practices: Application of the state’s consumer protection laws (e.g., prohibitions on deceptive advertising, false availability claims, hidden fees).
- Enforcement: Assignment of enforcement authority to the Department of Consumer Protection and possible civil penalties or remedies for violations.
Who would be affected
- Consumers purchasing tickets for sporting events, concerts, theater, and other entertainment.
- Primary sellers (promoters, venues, ticketing platforms such as box offices and authorized online sellers).
- Secondary-market sellers/resale platforms and brokers.
- Payment processors and entities that operate ticket marketplaces or facilitate transfers.
- The Department of Consumer Protection for enforcement and oversight.
Procedural and timeline details
- Referred to Joint Committee on General Law: March 6, 2025.
- Public hearing: March 12, 2025.
- Joint Favorable Substitute reported: March 21, 2025.
- Filed with LCO: March 24, 2025.
- Favorable report and tabled for House calendar: April 8, 2025.
- House passed with Amendment Schedule A: May 14, 2025.
- Favorable report in Senate and placed on Senate calendar: May 16, 2025 (Senate Calendar No. 509). File No. 935 assigned.
Next steps and recommendations
- To determine the bill’s precise legal obligations, penalties, and any dollar or time thresholds, review the full bill text at the Connecticut General Assembly website or request the LCO draft for File No. 935.
- Stakeholders (venues, ticket platforms, consumer advocates) should monitor the Senate calendar for floor action and possible amendments and prepare to comment if the bill is scheduled for debate.
Compiled from official sources — confirm details with the bill’s official record.
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