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HB 4984

TICKETS-CONSUMER PROTECTIONS

104th Regular Session Introduced by Dee Avelar and 16 co-sponsors

Requires upfront full price disclosure including all fees, prohibits selling unowned tickets, and creates an AG-run complaint system for enforcement.

Public Act . . . . . . . . . 104-0473
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Bill Summary · HB 4984

Summary of HB4984 (Illinois, 104th General Assembly)

Title: TICKETS-CONSUMER PROTECTIONS

Jurisdiction: Illinois

Status: Introduced in 2025-26 session; as of the provided actions, advanced through multiple readings and committee stages in 2026.

Purpose
- To enhance consumer protections in the ticket market by preventing price inflation during a single purchase transaction, ensuring transparency of total ticket costs, restricting certain resale practices, and establishing an official complaint mechanism overseen by the Illinois Attorney General.

Key Provisions

1) Definitions (new Section 0.5)
- Reseller/Ticket Reseller: A person engaged in the resale of tickets.
- Seller/Ticket Seller: A person with the right to sell a ticket prior to or at the primary sale (e.g., event organizers or entities facilitating primary sales).
- Ticket: Any form of evidence granting admission (physical, electronic, or other).

2) Consumer Protections for Ticket Sales (new Section 1.6)
a) Price Display and Non-Inflation Rule
- When the ticket price is first shown to a consumer, the seller or reseller must display the full price, including all assessed fees.
- The price shown cannot be increased during the transaction with the consumer.
- Exceptions: Additional charges such as physical delivery costs and state/local taxes may be added to the total price when the consumer provides an address for delivery.

b) Prohibition on Selling Unsupplied Tickets
- A ticket reseller may not sell or offer to sell a ticket that the reseller does not possess or have a contract to purchase.
- Exception: This restriction does not apply to a ticket procurement service that clearly discloses to the consumer the nature of the service being provided.

c) Complaint System (Enforcement)
- The Illinois Attorney General must establish a system for consumers to report violations of these protections.
- The Attorney General shall review reports to determine enforcement actions under this section.

Impact on Stakeholders

  • Consumers: Enhanced transparency and protections against hidden or escalating fees; clearer total cost information at first display; a formal channel to report violations.
  • Ticket Sellers: Must display all fees upfront and may be limited in how they price or re-sell tickets within a single transaction; potential compliance obligations and record-keeping regarding ticket possession or purchase contracts.
  • Ticket Resellers: Prohibited from listing tickets they do not possess or lack a contract to purchase, reducing the practice of listing “unowned” or speculative tickets (with a carve-out for clearly disclosed procurement services).
  • Ticket Procurement Services: Allowed to operate, provided they clearly disclose the nature of the service to consumers.

Procedural and Timeline Details

  • Legislative Path: The bill has progressed through multiple readings, committee referrals (including Consumer Protection), and amendments in 2026, with a House floor vote and continued Senate consideration noted in the action history.
  • Enforcement: Creates an Attorney General complaint system; enforcement actions would be pursued by AG under the section.
  • Effective Date: The text provided does not specify an effective date; typically, state bills include an effective date upon passage or after a set period. If enacted, the effective date would be specified in the enacted statute.

Notes
- The bill amends the Ticket Sale and Resale Act by adding new sections (0.5 for definitions and 1.6 for consumer protections) to codify upfront price disclosure, prohibit unowned ticket listings, and establish a consumer complaint process.
- No specific dollar amounts or percentages beyond general price and fee disclosures are introduced; emphasis is on transparency and fair dealing throughout the purchasing process.

Compiled from official sources — confirm details with the bill’s official record.

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