WeVote
Log In

Bill

Bill

A 5395

Requires cancellation option for any subscription service and establishes certain standards pertaining to use of negative option features.

2024-2025 Regular Session

Requires all subscription services to offer easy cancellation and establishes standards for auto-renewal practices to protect New Jersey consumers from unwanted charges.

Senate Amendment (Voice) (Ruiz)
#consumerpro
0
WeVote Research Nonpartisan
Bill Summary · A 5395

Legislative bill overview

Bill A 5395 requires all subscription services to provide customers with a straightforward cancellation option and establishes standards governing negative option features (like auto-renewals). The bill passed the Assembly unanimously in May 2025 and received a Senate amendment in June 2025, indicating it has advanced significantly through the legislative process.

Why is this important

Subscription services with difficult cancellation processes cost consumers billions annually through unwanted charges and hidden auto-renewals. This bill directly addresses a widespread consumer protection issue by mandating transparency and ease of exit, potentially saving New Jersey residents money and reducing fraudulent billing practices.

Potential points of contention

  • Business burden: Companies may argue compliance costs are high, particularly for smaller subscription platforms that must redesign billing systems and customer portals
  • Definition ambiguity: The bill's standards for "certain negative option features" may lack specificity, creating uncertainty about what constitutes compliance and potentially leading to litigation over interpretation
  • Competitive impact: Stricter cancellation requirements could disadvantage New Jersey-based subscription companies compared to out-of-state competitors with less stringent regulations in their home states

Compiled from official sources — confirm details with the bill’s official record.

Sign in to ask a question.