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Bill

HB 3838

Relating to the Home and Community-Based Services Workforce Standards Board.

2025 Regular Session Introduced by Tom Andersen and 17 co-sponsors

Requires upfront display of the full ticket price (fees included) and bars any price increase during checkout, effectively banning dynamic pricing in ticket sales.

In committee upon adjournment.
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Bill Summary · HB 3838

Summary — HB 3838 (Ticket Sales — Dynamic Pricing)

Sponsor: Rep. Hoan Huynh
Introduced: 2/18/2025 | Status: House Committee Amendment No. 1 filed; re‑referred to Rules Committee (most recent actions March 2025)
Companion: HB 794

Purpose / Intent

HB 3838 amends the Illinois Ticket Sale and Resale Act to increase price transparency for ticket purchases and to prohibit the use of “dynamic pricing” during a purchase transaction. The bill requires that the full ticket price — including all assessed fees — be displayed when the price is first shown to a purchaser and that price may not be increased during the transaction.

Key provisions

  • Requires ticket sellers, ticket resellers, and ticket brokers to display the full price of a ticket (including all assessed fees) at the moment the price is first presented to a purchaser.
  • Prohibits increasing that displayed price “during the transaction with the purchaser.” (House Amendment 001 specifically inserts that phrase.)
  • Declares the use of dynamic pricing in the course of selling a ticket to be a violation. The bill also provides a definition of “dynamic pricing” (definition text not reproduced here in full).
  • Leaves in place the broader structure and exceptions of the existing Ticket Sale and Resale Act (including registration and consumer‑protection requirements for ticket brokers and certain online resale platforms).

Who is affected

  • Ticket sellers (primary sellers such as venues/promoters)
  • Ticket resellers and brokers (including in‑state registered brokers)
  • Online ticket marketplaces and auction/listing services
  • Consumers buying tickets in Illinois

Interaction with existing law

  • The bill amends Section 1.5 of the Ticket Sale and Resale Act, which already contains provisions and specific registration/consumer‑protection requirements for ticket brokers and online resale operators (e.g., registration with the Secretary of State, toll‑free consumer complaint lines, consumer protection funds, refund guarantees).
  • Enforcement mechanisms and penalties are expected to follow the Act’s existing framework (the bill text does not create a separate penalty scheme).

Expected impact / considerations

  • Consumer protection: increases upfront price transparency and reduces the risk of surprise fee increases or surge‑type price changes during checkout.
  • Business impact: may restrict sellers’ ability to use automated dynamic pricing tools that change price during the purchase flow; could require platforms and sellers to change UI/checkout processes and pricing systems to comply.
  • Compliance burden: sellers/resellers/platforms may need system and disclosure updates; registered brokers and online operators remain subject to existing registration and consumer protection obligations.

Procedural history (selected)

  • Filed: 2/7/2025 (with Clerk); First reading: 2/18/2025
  • Assigned to Consumer Protection Committee: 3/11/2025
  • House Committee Amendment No. 1 filed: 3/14/2025 (amendment clarifies “during the transaction with the purchaser”)
  • Re‑referred to Rules Committee under Rule 19: 3/21/2025
  • Read first time: 3/26/2025

If you want, I can: (1) extract the bill’s exact definition of “dynamic pricing” from the full bill text, (2) flag likely enforcement/penalty text in the Act to show consequences of violations, or (3) prepare a side‑by‑side comparison of current Section 1.5 vs. the proposed language. Which would be most helpful?

Compiled from official sources — confirm details with the bill’s official record.

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