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Bill

SB 2860

Relating to the emergency service fee collected by a wireless service provider.

89th Legislature (2025) Introduced by Borris Miles

SB 2860 regulates wireless carriers' collection and handling of emergency service fees to improve consumer transparency and ensure proper 911 funding allocation.

Referred to Business & Commerce
#9-1-1emergencytelephonenumber(s2124) #email&electroniccommunications(s0321) #health&humanservicescommission(v0177) #utilities--telecommunications(i0828)
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Bill Summary · SB 2860

Legislative bill overview

SB 2860 addresses how wireless service providers collect and handle emergency service fees (often called 911 fees) from customers. The bill appears to regulate the procedures, transparency, or accountability mechanisms related to these fees that carriers charge consumers to fund emergency communication systems.

Why is this important

Emergency service fees are a significant revenue source for 911 infrastructure, but consumers often don't understand what they're paying for or how much goes to actual emergency services versus carrier administration. Clear regulations ensure funding reaches its intended purpose and gives consumers clarity on their bills.

Potential points of contention

  • Consumer vs. industry burden: Stricter regulations could increase compliance costs for wireless carriers, potentially passed to consumers, or could reduce carrier profits
  • Fee transparency and accountability: Disagreement over how detailed fee disclosures should be and whether carriers should report how fees are allocated
  • Emergency service funding adequacy: Regulators and emergency services may disagree with carriers over what fee levels are necessary for 911 system maintenance and modernization

Compiled from official sources — confirm details with the bill’s official record.

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