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PC 536

Para enmendar la Ley Núm. 22-2000, según enmendada, conocida como la “Ley de Vehículos y Tránsito de Puerto Rico”, a los fines de permitir la radicación digital de querellas sobre accidentes de tránsito mediante la aplicación CESCO Digital; y para otros fines relacionados.

2025-2028 Session

Bill PC 536 enables Puerto Ricans to file traffic accident complaints digitally via CESCO Digital app instead of in-person, modernizing the complaint process and reducing bureaucratic delays.

Referido a Comisión(es)
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WeVote Research Nonpartisan
Bill Summary · PC 536

Legislative bill overview

Bill PC 536 amends Puerto Rico's Vehicle and Transit Law (Law 22-2000) to enable digital filing of traffic accident complaints through the CESCO Digital application. This modernizes the complaint process by creating an alternative to traditional in-person filing at government offices.

Why is this important

Traffic accident complaints are frequently filed documents in Puerto Rico, and digitalization could reduce bureaucratic delays, decrease physical congestion at government offices, and improve accessibility for citizens who cannot easily visit in-person locations. This aligns with broader digital government modernization efforts across Latin American jurisdictions.

Potential points of contention

  • Data security and privacy concerns: Digital filing systems require robust cybersecurity measures to protect sensitive personal and accident information from breaches or misuse
  • Digital divide accessibility: Citizens without reliable internet access, smartphones, or technical literacy may face barriers, potentially creating unequal access to government services
  • System reliability and support: The effectiveness depends on CESCO Digital's stability, user interface design, and availability of technical customer support in Spanish
  • Integration with existing processes: Unclear how digital complaints will be reviewed, authenticated, and integrated with current investigation and insurance claim procedures

Compiled from official sources — confirm details with the bill’s official record.

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