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SB 4102

$FY27 DOI OCE

104th Regular Session Introduced by Elgie Sims

SB 4102 appropriates FY27 funding to Illinois Department of Insurance's Office of Consumer Experience for insurance regulation and consumer complaint operations.

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Bill Summary · SB 4102

Legislative bill overview

SB 4102 is a fiscal year 2027 appropriations bill for the Illinois Department of Insurance (DOI) Office of Consumer Experience (OCE). The bill allocates funding to support consumer protection, complaint resolution, and regulatory operations within the insurance division. This is a routine annual appropriations measure that establishes the budget authority for DOI's consumer-facing operations.

Why is this important

Adequate funding for the OCE directly affects how quickly insurance complaints are processed, how effectively consumers are protected from fraud, and the department's capacity to enforce insurance regulations. Underfunding could result in longer complaint resolution times and weaker consumer protections, while strategic increases could expand enforcement capabilities or add consumer outreach programs.

Potential points of contention

  • Budget allocation specifics – Without seeing the actual dollar amounts, it's unclear whether funding increases, remains flat, or decreases compared to FY26, which could signal shifting priorities
  • Staffing and hiring – Consumer protection agencies often face debates over hiring freezes or expansions during budget cycles
  • Program priorities – Questions may arise about whether funds focus on complaint resolution, fraud prevention, rate review, or other regulatory functions

Compiled from official sources — confirm details with the bill’s official record.

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