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Bill

HB 828

Electric utilities; disconnection reports, State Corporation Commission database, annual summary.

2026 Regular Session Introduced by Charniele Herring

Virginia requires electric utilities to report customer disconnections to state regulator for public database and annual transparency reporting on service interruptions.

Acts of Assembly Chapter text (CHAP0676)
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Bill Summary · HB 828

Legislative bill overview

HB 828 requires electric utilities in Virginia to report customer disconnections to the State Corporation Commission, which will maintain a database and publish annual summaries of disconnection data. The bill aims to create transparency and accountability regarding utility service interruptions across the state.

Why is this important

Disconnection data provides critical insight into utility company practices and customer hardship—identifying which communities face service cuts, seasonal patterns, and whether vulnerable populations are disproportionately affected. This information enables policymakers, regulators, and advocates to develop targeted assistance programs and evaluate utility compliance with consumer protection standards.

Potential points of contention

  • Compliance burden: Utilities may argue that reporting requirements increase administrative costs, which could ultimately be passed to ratepayers
  • Data privacy concerns: Aggregated disconnection data could potentially reveal patterns that identify vulnerable customers or neighborhoods, raising privacy questions
  • Regulatory scope: Questions about whether the SCC has sufficient resources to maintain the database and whether annual summaries provide timely enough information to address ongoing crises

Compiled from official sources — confirm details with the bill’s official record.

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