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SD 3876

Division of Occupational Licensure FY25 Annual Report

194th Legislature (2025-2026)

Massachusetts DOL must publish a FY2025 Annual Report detailing licensing activity, complaints, disciplinary actions, and modernization efforts across 26 boards and OPSI.

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Bill Summary · SD 3876

Summary of Bill SD 3876 (Session 194th) – Massachusetts: Division of Occupational Licensure FY25 Annual Report

Note: This bill appears to be an annual reporting statute for the Division of Occupational Licensure (DOL) in Massachusetts, detailing the agency’s FY2025 activities, accomplishments, and data. The following summary distills the bill’s purpose, key provisions, affected entities, and timing.

1) Purpose and Intent

  • The bill mandates or authorizes the annual FY2025 (stretching into FY25) reporting on the Division of Occupational Licensure (DOL).
  • It aims to provide a comprehensive overview of DOL’s operations, including agency structure, boards, accomplishments, and data on licensing activity, complaints, and disciplinary actions.
  • The report supports transparency, accountability, and information-sharing with the General Court and the public.

2) Key Provisions and Changes

  • Content Mandate: The bill requires a detailed FY2025 Annual Report from DOL, covering:
    • Message from the Commissioner
    • “About the Division” (organizational structure, mission, units)
    • FY2025 Accomplishments and Activities
    • Data Tables (statistics on licensing, complaints, and disciplinary actions)
    • Individual Board Profiles and By-the-Numbers for each board
  • Divisional Structure and Coverage:
    • Documentation of two core units: Boards of Registration and the Office of Public Safety and Inspections (OPSI), plus supporting offices (Investigations, Prosecutions, Legal Counsel, Accounting, Technology/Analytics/Digital Transformation).
    • Lists of the 26 boards/offices overseen by DOL (e.g., Board of Registration of Architects; Board of Registration of Cosmetology and Barbering; Board of State Examiners of Electricians; etc.), plus OPSI divisions (Amusement Advisory Board, Architectural Access Board, Building Regulations and Standards, and others).
  • FY2025 Accomplishments:
    • Launch and deployment of eLIPSE, a new unified licensing and permitting software (initial rollout for two boards; eventually intended to replace three legacy systems).
    • Alignment with Mass Means Business initiative: regulatory updates proposed for several boards to streamline operations while preserving consumer protection.
    • Senior leadership updates and organizational moves (e.g., relocation of the Boston office to One Federal Street to consolidate multiple agencies under one roof).
    • Data on customer service performance (Welcome Center metrics) and technology modernization progress.
    • Summary of regulatory reform activities and anticipated changes across multiple boards.
  • Data and Metrics:
    • Tables detailing licenses issued and active licenses by board, new licenses, renewals, and total licenses.
    • Complaints received and closed, disciplinary actions issued (with types: fines, revocations, suspensions, probation, etc.).
    • Board-by-board disciplinary action counts and notable outcomes.
  • Board Profiles:
    • Individual board rosters, leadership (chairs and vice chairs), and vacancies.
    • Descriptions of each board’s regulatory role and statutory authority.
    • FY2025 license and complaint statistics for each board (e.g., Architects, Cosmetology and Barbering, Electricians, Veterinary Medicine, Real Estate Brokers/Salespersons, Plumbers and Gas Fitters, Massage Therapy, etc.).

3) Who/What Would Be Affected

  • Affected Entities:
    • Massachusetts residents and professionals regulated by DOL’s 26 boards and OPSI divisions.
    • Licensees, applicants, schools, and establishments regulated by boards such as Architects, Cosmetology/Barbering, Plumbers and Gas Fitters, Real Estate Brokers/Salespersons, Veterinary Medicine, Professional Engineers and Land Surveyors, etc.
  • Impacts:
    • Provides stakeholders with a transparent view of licensing activity, enforcement actions, and disciplinary outcomes for FY2025.
    • Demonstrates progress on technology modernization (eLIPSE) and regulatory streamlining efforts under Mass Means Business.

4) Procedural and Timeline Aspects

  • Scope Period: Fiscal Year 2025 (FY2025): July 1, 2024 – June 30, 2025 (with data snapshots up to June 30, 2025 in most sections; some data reflects December 2025 in certain OPSI items).
  • Reporting Format: A comprehensive annual report structured with a Commissioner’s message, agency overview, accomplishments, and data tables by board and division.
  • Next Steps: The bill appears to codify or formalize the annual reporting obligation, ensuring ongoing publication of FY25 results and maintaining a baseline for future comparisons.

Additional Observations

  • The report emphasizes modernization (eLIPSE) and regulatory efficiency as central themes for FY2025.
  • It shows substantial activity across licensing, renewals, and enforcement, illustrating DOL’s broad regulatory footprint in Massachusetts’ workforce.
  • While the document provides many numeric details, readers should note that some sections reflect ongoing changes (e.g., vacancies on boards, pilot status of software platforms).

If you’d like, I can extract and present specific figures (e.g., top five boards by complaints or disciplinary actions) or provide a board-by-board bullet list of key outcomes.

Compiled from official sources — confirm details with the bill’s official record.

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