WeVote
Log In

Bill

Bill

SB 2624

$DHS-2-1-1 SERVICES

104th Regular Session Introduced by Lakesia Collins and 10 co-sponsors

Illinois SB 2624 establishes DHS-operated 2-1-1 services to connect residents with health and human services resources via phone and online platforms.

0
WeVote Research Nonpartisan
Bill Summary · SB 2624

Legislative bill overview

SB 2624 appears to establish or modify 2-1-1 services under the Illinois Department of Human Services (DHS). The 2-1-1 system is a standardized phone and online helpline that connects individuals to health and human services resources in their communities. This bill would likely codify funding, operational standards, or expansion of these services.

Why is this important

The 2-1-1 system serves as a critical entry point for vulnerable populations seeking assistance with food, housing, healthcare, mental health services, and emergency aid. Strengthening this infrastructure can reduce administrative burden on individuals in crisis and improve access to benefits and support services across Illinois.

Potential points of contention

  • Funding mechanism: Unclear how the state will fund expanded or sustained 2-1-1 operations, and whether this diverts resources from direct service provision
  • Service comprehensiveness: Questions about which services will be included in the 2-1-1 database and whether coverage is equitable across rural and urban areas
  • Data privacy and security: Concerns about how personal information collected through 2-1-1 calls is stored, protected, and potentially shared with state agencies

Compiled from official sources — confirm details with the bill’s official record.

Sign in to ask a question.