DC Water Disconnection and Billing Clarification Emergency Declaration Resolution of 2025
Emergency resolution clarifies DC Water's disconnection and billing procedures while establishing customer protections for service termination disputes.
Emergency resolution clarifies DC Water's disconnection and billing procedures while establishing customer protections for service termination disputes.
This emergency resolution clarifies DC Water's authority regarding customer disconnections and billing practices, and establishes procedural protections for residents facing service termination. The measure became effective immediately upon Council approval on July 14, 2025, indicating urgent legislative action on water service accessibility.
Water disconnection directly affects public health, hygiene, and basic living conditions for DC residents. This resolution addresses a critical infrastructure service by establishing clearer rules around when and how DC Water can disconnect customers, potentially protecting vulnerable populations from losing essential service due to billing disputes or procedural errors.
Compiled from official sources — confirm details with the bill’s official record.
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