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SB 923

Consumer privacy requests: deletion request records and request submission methods.

2025-2026 Regular Session Introduced by Josh Becker

SB 923 mandates California businesses maintain deletion request records and offer multiple submission methods for consumer data removal requests under state privacy law.

Referred to Com. on P., D.T., & C.P.
#consumerprivacyrequests #deletionrequestrecordsandrequestsubmissionmethods
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Bill Summary · SB 923

Legislative bill overview

SB 923 establishes new requirements for how businesses must handle consumer data deletion requests under California's privacy laws. The bill specifies record-keeping obligations for deletion requests and mandates multiple submission methods that consumers can use to request their data be deleted.

Why is this important

As California's privacy framework continues to expand, clarity on deletion request procedures affects both consumer rights and business compliance costs. This bill addresses practical implementation gaps by requiring businesses to document deletion requests and provide accessible channels, which could reduce disputes over whether requests were properly processed or received.

Potential points of contention

  • Compliance burden on businesses: Mandatory record-keeping and multiple submission methods increase operational costs, particularly for small businesses that may lack robust privacy infrastructure
  • Definition clarity: The bill's specific language on what constitutes adequate "records" and "submission methods" may create ambiguity, leading to inconsistent implementation across industries
  • Data retention tensions: Requiring detailed records of deletion requests could conflict with data minimization principles if businesses must retain information about what data was deleted and when

Compiled from official sources — confirm details with the bill’s official record.

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