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HB 3677

COMPLEX REHAB TECH ACT

104th Regular Session Introduced by Diane Blair-Sherlock and 22 co-sponsors

HB 3677 creates a state right-to-repair framework for complex rehab technology, requiring accredited suppliers, ATP involvement, and insurer coverage for repairs starting Jan 1, 20

Public Act . . . . . . . . . 104-0324
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Bill Summary · HB 3677

HB 3677 — Complex Rehabilitation Technology Act (Public Act 104‑0324)

Status & timeline
- Introduced: March 4, 2025 (Rep. Nicole La Ha).
- Passed both chambers; sent to Governor June 24, 2025; approved August 15, 2025.
- Public Act 104‑0324. Effective date: January 1, 2026.
- Applies to complex wheelchairs sold or in use on or after the effective date.

Purpose
- Establish consumer and repair-right protections for complex rehabilitation technology (primarily complex manual and power wheelchairs) and set minimum supplier standards.
- Require insurers and certain public employer plans to cover repair, maintenance, and related costs without undue barriers for qualified suppliers.

Key definitions (selected)
- Complex wheelchair: manually driven or power wheelchairs that accommodate rehabilitative accessories and include Group 2 (with power options) through Group 5 power wheelchairs.
- Complex rehabilitation technology: individually configured, medically necessary items for activities of daily living; includes complex wheelchairs.
- Qualified complex rehabilitation technology professional: certified Assistive Technology Professional (ATP) by RESNA.
- Original equipment manufacturer (OEM), independent repair provider, authorized repair provider, documentation, firmware/embedded software, trade secret — all defined.

Major provisions

  1. Supplier minimum requirements

  2. Sellers of complex rehabilitation technology in Illinois must:

    • Be accredited by a recognized accrediting organization as a supplier of complex rehab technology.
    • Employ at least one W-2 employee who is a RESNA‑certified ATP to assess needs with health professionals, participate in selection, and provide user training.
    • Require a qualified ATP to be physically present for evaluation/determination of appropriate equipment.
    • Provide service and repair capability via trained technicians for all equipment they sell.
    • Provide written information at delivery describing how the consumer may obtain service and repairs.

  3. Service and repair obligations

  4. Suppliers must offer service and repairs for the useful life expectancy of the complex wheelchair, except where: consumer moved outside service area, damage due to abuse/misuse and client refuses to pay, or the consumer/representative poses a safety threat or is abusive.

  5. Right-to-repair / OEM access

  6. For complex wheelchairs and parts sold/used in Illinois, OEMs must make available, on fair and reasonable terms, to independent repair providers and owners: documentation, parts, service access methods, tools, updates (including firmware/embedded software and patches), and training materials required for diagnosis, maintenance, and repair.

  7. "Fair and reasonable" is more specifically defined in the bill (documentation and tools generally provided without charge; parts at terms equivalent to those offered to authorized repair providers; parts access not conditioned on exclusive arrangements).

  8. Limitations: OEMs may redact trade secrets if redaction does not diminish usability for repair; OEMs are not required to provide parts that are no longer available to them.

  9. Insurance and public plan coverage (amendments to State Employees Group Insurance Act, Counties Code, Illinois Insurance Code)

  10. Prohibits group or individual accident & health policies and managed care plans (amended/delivered/issued/renewed on or after Jan 1, 2026) from requiring a qualified complex rehab technology supplier to obtain prior authorization or medical documentation in order to complete repairs for consumer‑owned complex rehab technology.

  11. Requires coverage for time and labor expenses, travel allowance, maintenance and repair of a consumer’s backup power wheelchair or a rental wheelchair, and preventive maintenance (specifics and cross‑references to multiple Insurance Code sections are included in the act).

  12. State and county self‑insured plans are subject to adjusted coverage requirements per the amended statutes.

Enforcement and penalties
- Violations are declared unlawful practices under the Illinois Consumer Fraud and Deceptive Business Practices Act. Remedies, penalties, and enforcement authority under that Act (including Attorney General enforcement) apply.

Who is affected
- Consumers/users of complex wheelchairs and other complex rehabilitation technology in Illinois.
- OEMs of complex wheelchairs (must supply parts/documentation/tools under defined terms).
- Independent repair providers and authorized repair providers (gain greater access to repair resources).
- Suppliers/retailers of complex rehab technology (accreditation, staffing and service obligations).
- Insurers, managed care plans, and public employer health plans (coverage and prior‑authorization rules).

Notable limitations & protections
- Trade secrets may be withheld/redacted if repair usability is preserved.
- OEMs need not provide parts that they no longer stock or produce.
- Suppliers can limit service when safety risks, abuse/misuse, or nonpayment apply.

Bottom line
HB 3677 creates a state-level right-to-repair framework specific to complex rehabilitation technology, sets supplier and provider standards intended to protect consumers’ access to evaluation and long‑term repair, and adjusts insurance coverage rules to remove prior‑authorization barriers and require payment for repair-related services beginning January 1, 2026.

Compiled from official sources — confirm details with the bill’s official record.

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