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HD 367

An Act relative to the cancellation of gym memberships

194th Legislature (2025-2026) Introduced by Michelle DuBois and 3 co-sponsors

Massachusetts bill requiring fitness facilities to provide straightforward membership cancellation processes without unreasonable fees or barriers.

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WeVote Research Nonpartisan
Bill Summary · HD 367

Legislative bill overview

HD 367 would regulate the cancellation process for gym and fitness facility memberships in Massachusetts. The bill establishes consumer protections requiring fitness centers to provide clear cancellation procedures and prohibits unreasonable barriers to membership termination. It aims to address complaints about gyms making it difficult or impossible for members to cancel their subscriptions.

Why is this important

Gym membership cancellations have been a persistent consumer complaint, with many facilities requiring in-person visits, lengthy notice periods, or imposing unexpected fees to exit contracts. This legislation directly affects thousands of Massachusetts residents who struggle with membership fees for services they no longer use, and could establish a model for other states addressing similar issues in the fitness and subscription service industries.

Potential points of contention

  • Business impact: Fitness centers argue that strict cancellation rules could reduce revenue predictability and increase administrative costs, potentially leading to higher membership fees for remaining customers
  • Scope definition: Disagreement over which facilities qualify (large chains vs. small boutique studios) and whether month-to-month versus contract memberships should have different rules
  • Enforcement mechanism: Questions about whether the state Attorney General or another agency enforces violations, and what penalties are appropriate for non-compliance

Compiled from official sources — confirm details with the bill’s official record.

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