WeVote
Log In

Bill

Bill

HD 3827

An Act relative to food delivery transparency

194th Legislature (2025-2026) Introduced by Andy Vargas

Massachusetts bill requiring food delivery platforms to disclose itemized fees and price markups to consumers before purchase, increasing pricing transparency.

0
WeVote Research Nonpartisan
Bill Summary · HD 3827

Legislative bill overview

HD 3827 would require food delivery platforms to provide transparent fee disclosures to consumers before purchase, showing itemized breakdowns of all charges including delivery fees, service fees, and any markups on menu prices. The bill aims to address consumer complaints about hidden or unclear pricing on apps like DoorDash, Uber Eats, and Grubhub.

Why is this important

Food delivery has become a major service for many households, but platforms often obscure total costs until checkout or final payment. Consumers frequently discover significantly higher prices than restaurant menus show, with some studies indicating 20-30% premiums. Transparency requirements could help consumers make informed decisions and create competitive pressure on platforms to lower fees.

Potential points of contention

  • Platform compliance costs: Delivery companies argue that real-time fee calculations and disclosure systems require significant technical investment and may increase operational costs passed to consumers
  • Competitive disadvantage claims: Platforms may contend that transparent fee disclosure could disadvantage them versus direct restaurant ordering or local competitors with simpler pricing
  • Price competitiveness concerns: Restaurants worry that showing markups on their menu items could hurt their brand perception and may be reluctant to partner with platforms under such terms

Compiled from official sources — confirm details with the bill’s official record.

Sign in to ask a question.