WeVote
Log In

Bill

Bill

HD 2402

An Act regarding regulation of directory assistance

194th Legislature (2025-2026) Introduced by Dave Muradian

Massachusetts bill would establish state regulatory standards for directory assistance service providers, addressing consumer protection and operational requirements in the telecommunications information sector.

0
WeVote Research Nonpartisan
Bill Summary · HD 2402

Legislative bill overview

HD 2402 would establish regulatory requirements for directory assistance services in Massachusetts, likely governing how companies providing phone number lookup and information services operate within the state. The bill appears to address consumer protection and operational standards for these telecommunications-related services, though specific provisions would depend on the bill's detailed language.

Why is this important

Directory assistance services remain relevant for consumers without internet access or those needing business information quickly, making their regulation a consumer protection issue. Clear state-level rules can prevent fraudulent services, protect privacy, and establish quality standards while telecommunications competition continues evolving.

Potential points of contention

  • Scope of regulation vs. federal authority - Directory assistance services may fall under federal FCC jurisdiction, creating questions about whether state-level regulation is appropriate or duplicative
  • Impact on service providers - New regulatory requirements could increase operational costs for small directory assistance companies or create barriers to entry
  • Consumer privacy protections - Balancing access to publicly available information against protecting personal data from misuse or unwanted contact

Compiled from official sources — confirm details with the bill’s official record.

Sign in to ask a question.