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S 2662

An Act expanding wheelchair warranty protections for consumers with disabilities

194th Legislature (2025-2026) Introduced by Nick Collins and 15 co-sponsors

Massachusetts bill expands wheelchair warranty protections for disabled consumers, requiring enhanced manufacturer coverage and faster repair/replacement standards.

Bill reported favorably by committee and referred to the committee on Health Care Financing
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Bill Summary · S 2662

Legislative bill overview

S 2662 expands warranty protections specifically for wheelchairs purchased by consumers with disabilities in Massachusetts. The bill requires manufacturers and sellers to provide extended or enhanced warranty coverage and establishes clearer standards for wheelchair repair and replacement obligations. This addresses gaps in current consumer protection law that apply generic product warranties to mobility devices essential for daily living.

Why is this important

Wheelchairs are not discretionary purchases—they directly enable independence, employment, and community participation for people with disabilities. When warranty coverage is inadequate or repairs are slow, users face dangerous gaps in mobility and significant out-of-pocket costs. Strengthening wheelchair warranties reduces financial barriers and ensures faster access to repairs for a vulnerable consumer population.

Potential points of contention

  • Cost implications: Manufacturers may argue that expanded warranty requirements increase production costs, potentially raising wheelchair prices or limiting market competition
  • Definition scope: Disputes could arise over which mobility devices qualify as "wheelchairs" (manual, powered, specialized models) and whether all are covered equally
  • Repair timeline standards: Establishing enforceable timelines for repairs versus replacements requires clear benchmarks that balance consumer needs with manufacturer feasibility
  • Out-of-state purchases: Enforceability questions exist regarding warranties on devices purchased online or outside Massachusetts

Compiled from official sources — confirm details with the bill’s official record.

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